Additionally, Jamf Pro also features the added benefit of managing lost or stolen Mac computers by remotely wiping or locking the computer. While both management systems can perform device inventory, security patching and software delivery at the same level, only UCSF Jamf Pro can provide centralized device management for Macs at UCSF on the hardware level and manage certain security-sensitive settings on macOS 10.13.4 and newer that require user-approved MDM server to manage, allowing IT to enforce configured system security settings that must adhere to UCSF minimum security requirements. In conjunction with UCSF BigFix, Jamf Pro applies policies to perform standardized system configuration, security software maintenance and installing applications to individual Mac computers. Users of Macs that were not purchased by UCSF may enroll their computers into Jamf Pro by following special instructions published at ( MyAccess login required to view). Users of UCSF-purchased Macs should contact their IT support first before enrolling the computer into Jamf Pro as those cannot enroll as BYOD computers in Jamf Pro.

UCSF-purchased Macs that are not currently managed by Central IT for minimum security requirements and Macs not purchased by UCSF are also eligible to enroll into Jamf Pro. Currently, UCSF-purchased Macs shipped on or after Novemwill automatically enroll into Jamf Pro as soon as it is turned on for the first time and connects to the Internet. Prior to November 15, 2021, only authorized IT staff can manually enroll Macs into Jamf Pro. If you would like to learn more about Jamf Pro, please visit. For the rest of this FAQ, we will refer to this as 'UCSF Jamf Pro' to avoid confusing this with another Jamf Pro instance that is privately run by Clinical Communications. This includes deploying and maintaining supported software, distributing settings, enforcing security configuration, analyzing inventory data and assisting with responding to security threats.

Formerly called Casper Suite, it has been used by UCSF IT Field Services (ITFS) since late 2012 to manage the entire lifecycle of all Mac computers that are subscribed to any Desktop Support services from ITFS. Jamf Pro, developed by Jamf, is a comprehensive management system for Apple macOS computers (Macs) and iOS devices. Jump to 'How can I tell if my Mac is enrolled in UCSF Jamf Pro' Overview of Jamf Pro at UCSF

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